FAQs

Our clients operate in various sectors, including logistics & technology, agriculture, and the food industry. We mainly offer jobs as production workers, machine operators, forklift drivers, and order pickers.

View our current vacancies here.

No, speaking a certain language is not required. We have many positions available that do not require a specific language. For instance, our clients always have multilingual colleagues or supervisors. There is always someone who speaks your language to communicate with.
Additionally, the housing and hygiene rules in our accommodations are available in multiple languages.
However, for certain positions and with some clients, it is important that you can at least communicate in English (or sometimes in Dutch).

You can directly register with us via the registration form on our website. It is also possible to respond to one of our open vacancies.

If you have applied with us, you will automatically receive a message that we have received your application. If you have not received this message, something may have gone wrong.
We aim to respond to your application within 2 working days. Note: emails can sometimes be marked as spam. Don't forget to check your junk mail.

Would you like to verify if your application has been received? You can always contact our Recruitment department at 070 306 3663 to be sure.

We offer various types of accommodations: houses, rooms, and apartments, and we also have our own residential park. You will live in our housing with other colleagues from House of Work. We always maintain a maximum of 2 people per bedroom.

Our clients are primarily located in the western part of the Netherlands. We always try to locate the living accommodations as close as possible to the work locations to minimize travel time. Therefore, housing is available between Amsterdam, Utrecht, 's-Hertogenbosch, and Vlissingen.

All our accommodations are SNF-certified. This means our housing is well-equipped and meets all legal requirements.

For questions and/or issues with housing, you can contact our facility manager at facility@houseofwork.nl or 0174 - 270 946.

All our housing is equipped with a housing poster, which includes all the information regarding safety, hygiene, and our house rules. We always advise our employees to read this document carefully.

We pay your salary weekly, unless otherwise agreed. With a Dutch bank account, you usually receive your salary on the same day. With a foreign bank account, it is one day later.

Payslips and annual statements can be found in the Plan4flex app. Payslips are available in the app every week. The annual statement is received once a year, usually in March.

We use the planning program Plan4Flex. This program also offers its own application for smartphones, available for iOS, Android, and Windows. When you start working with us, you will receive a user manual and login details for the Plan4Flex App.

Besides the work and transportation planning, you can find your working hours, payslips, and documents in the Plan4Flex app. You can also easily sign documents digitally through this app.

In the app, you can choose the 'forgot password' option. Once you enter your username, your password will be reset, and you can set a new password. You will receive an email about this at the email address known to us.

If you have lost both your username and password, you can always contact your job coach. Note: This request must always be made by you. It is not possible for someone else to request or change your details.

When you work with us, you accrue vacation days. If you want to take time off, first discuss this with the client. If they agree, you can submit your vacation/leave request via the Plan4Flex app. Vacation days must always be submitted at least 2 weeks in advance. Without a vacation/leave request in the Plan4Flex app, the request cannot be processed.

If there are not enough vacation days accrued, unpaid leave will be taken.

If you are sick, you must report your sickness personally to both your job coach and your client as soon as possible, no later than 9:00 AM on the first day of absence. Sickness reports via email, WhatsApp, or SMS are not accepted. You must have called your job coach.

All information about reporting sickness can be found in the absence protocol, part of our employee guide.

A BSN number stands for Citizen Service Number. The Citizen Service Number (BSN) is your personal number needed for healthcare or taxes in the Netherlands. It is mandatory to have a BSN number if you work and live in the Netherlands. When you are in the Netherlands, we will help you obtain a BSN number.

It is mandatory to have health insurance in the Netherlands. Therefore, we will help you register with a health insurer immediately.
ICE Agency values your health. Therefore, all our employees are registered with Holland Zorg health insurance. HollandZorg is the specialist and market leader in health insurance for international workers.